Support Planning Services help individuals connect the different pieces of their care and navigate the process of receiving services and support. From applying for programs to coordinating ongoing care, a Supports Planner works closely with participants to ensure they understand their options and receive the services that align with their needs and goals.
Accessing long-term services can involve multiple steps, programs, and providers. A Supports Planner serves as both a guide and advocate throughout this process, helping individuals move from application to service delivery while ensuring that their preferences and priorities remain central to the planning process.
At Compassionate Home Health Residential Services, Inc., Support Planning Services focus on helping individuals maintain independence and remain active in their communities. Supports Planners work collaboratively with participants, families, caregivers, and other support networks to develop personalized plans that reflect each person’s goals, lifestyle, and desired level of support.
These services assist individuals in applying for and accessing both Medicaid-funded and non-Medicaid-funded home and community-based services through Long Term Services and Supports (LTSS). The goal is to empower individuals to make informed decisions about where they live, who provides their services, and how they want to participate in community life.
Who Can Benefit from Support Planning Services
Support Planning Services are available to individuals who require assistance managing healthcare and community support services. These services are designed to help individuals remain safely in their homes or transition into community living with the appropriate support.
The program may serve:
- Children, adults, and older adults
- Individuals living with chronic illnesses or medical conditions
- People with physical disabilities or developmental disabilities
- Individuals with mental health conditions requiring coordinated support
Eligibility Requirements
To qualify for Support Planning Services, individuals must meet eligibility requirements established through Maryland Medicaid programs. Participants must satisfy three eligibility levels:
- Medical eligibility, which determines the level of care required
- Technical eligibility, based on program-specific requirements
- Financial eligibility, related to Medicaid income and resource guidelines
Support Planning Services may be available through several Long Term Services and Supports programs, including:
- Home and Community-Based Options Waiver (CO)
- Community Personal Assistance Services Program (CPAS)
- Community First Choice Program (CFC)
- Increased Community Services Program (ICS)
How Support Planning Services Help
Supports Planners play an important role in coordinating services and helping individuals build care plans that reflect their personal goals and needs. Through person-centered planning, Supports Planners work with participants and their support networks to create a Plan of Service that outlines the services, supports, and resources necessary for independent living.
This planning process focuses on helping individuals remain safe, independent, and engaged in their communities.
To ensure services remain effective and appropriate, Supports Planners maintain regular contact with participants through monthly check-ins and quarterly in-person visits.
Services Provided Through Support Planning
Support Planning Services can assist with many aspects of coordinating care and accessing resources. Supports Planners may help participants with:
- Developing a person-centered Plan of Service based on individual goals and needs
- Working with housing coordinators to locate affordable and accessible housing options
- Supporting individuals transitioning from a nursing facility to a home setting in the community
- Coordinating medical appointments and assisting with obtaining medical equipment and supplies
- Arranging personal attendant care providers to support activities of daily living (ADLs) and instrumental activities of daily living (IADLs)
- Coordinating services such as environmental assessments, home-delivered meals, and assistive technology
- Explaining available Medicaid services, policies, and procedures
- Connecting participants with community-based programs and additional support resources
FAQs About Support Planning Services
What is Support Planning?
What does a Supports Planner do?
Compassionate Care is Within Reach
Every individual deserves reliable support for health, safety, and daily living. Compassionate Home Health Residential Services, Inc. offers home healthcare and residential support services designed around your needs. Reach out to us today to learn more.


